General terms and conditions of sale and use
These general terms and conditions of sale and use set forth the rules applicable to the seasonal rental of the group gîte located at 5 chemin de la Vigne, Ménil de Senones. This document outlines your obligations as well as those of the owner, and details the rules regarding the protection of your personal data in accordance with the GDPR (General Data Protection Regulation).
Article 1 – Purpose of the contract
The purpose of this contract is the seasonal rental of a 4-star rated group gîte, with a capacity of 15 people, located at 5 chemin de la Vigne, Ménil de Senones. The rental is strictly personal and may not be transferred to a third party. No form of caravanning or camping is permitted on the property.
Article 2 – Formation of the contract
The booking becomes effective only after receipt of the duly completed and signed rental agreement and payment of the deposit. The owner will send the tenant an email booking confirmation.
Article 3 – Payment terms
The deposit amounts to 30% of the total rental price if the booking is made more than 90 days before the start of the stay, otherwise 50%. The balance must be paid one week prior to arrival. A security deposit of €2,000 must also be paid one week before arrival, and will be refunded within a maximum of 10 days after departure, minus any deductions in case of damage.
Article 4 – Cancellation terms
Cancellation by the tenant: more than 90 days before arrival, full refund; between 60 and 89 days, 50% refund; less than 59 days, no refund. It is strongly recommended to take out cancellation insurance.
Article 5 – Pets
Pets are allowed only upon prior request. For allergy reasons, only dogs are permitted. Dogs must be kept on a leash on the property (which is unfenced). Owners are responsible for their pets and for any damage they may cause, which will be deducted from the security deposit. Vaccinations must be up to date. Dogs are not allowed in the bedrooms, on beds or sofas, nor in the pool, for reasons of hygiene and out of respect for other guests.
Article 6 – Inventory and condition report
An inventory and detailed condition report will be carried out upon the tenant’s arrival and departure. The tenant has 24 hours after arrival to report any anomalies.
Article 7 – Tenant’s obligations
The tenant agrees to use the premises peacefully, to respect the neighborhood, and not to sublet the property. The tenant must keep the property in good condition, replace any damaged items, and respect the maximum occupancy of 15 people and 3 babies under the age of 2. Failure to comply with the maximum occupancy may result in termination of the contract without compensation from the owner.
Article 8 – Insurance
The tenant is required to hold third-party liability insurance and the necessary coverage for rental risks and damage to property. Proof of insurance may be requested upon arrival.
Article 9 – Personal Data Protection (GDPR)
The information collected during booking (name, contact details, stay information) is processed by the owner solely for the purposes of managing the rental, fulfilling legal obligations, and communicating as required for contract execution. Personal data is kept for the legally required period pertinent to contractual relations and mandatory archiving. In accordance with the GDPR, tenants have rights of access, rectification, deletion, data processing limitation, and data portability. To exercise these rights, tenants may contact the data controller at the owner’s email address. Tenants also have the right to file a complaint with the CNIL (or their national supervisory authority) in case of non-compliance with applicable personal data protection law.
Article 10 – Disputes
In the event of a dispute, the commercial court of Strasbourg shall have exclusive jurisdiction for any claim between the tenant and the owner of the gîte.