Privacy Policy
This Privacy Policy is intended to inform users of the website lamaisondesvosges.com about how their personal data is collected, processed, and protected, in accordance with the General Data Protection Regulation (GDPR – EU regulation 2016/679).
1. Data Controller
The data controller is:
La Maison des Vosges
5 chemin de la Vigne
Ménil-de-Senones, France
Email : contact@lamaisondesvosges.com
2. Data Collected
We may collect the following data:
– First and last name
– Email address
– Phone number
– Booking-related information (dates of stay, number of guests, special requests)
– IP address and browsing data
Data is collected via:
– The contact form
– Booking requests
– Website browsing (via cookies)
3. Purpose of Data Processing
Personal data is collected for the following purposes:
– To handle booking requests
– To communicate with you before, during, and after your stay
– To improve your user experience on the website
– To comply with legal obligations
– To prevent fraud and misuse
4. Data Retention Periods
– Booking data: 3 years after last contact
– Browsing data (cookies): maximum 13 months
– Data required for accounting purposes: 10 years (legal obligation)
5. Data Sharing
Your data is never sold. It may only be shared with:
– Our technical service providers (e.g., hosting, website maintenance)
– Our booking partners (e.g., Airbnb, Abritel)
All third-party partners are contractually bound by strict confidentiality agreements.
6. Cookies
Our website uses cookies to:
– Ensure proper functionality of the site
– Measure traffic and improve content
– Optimize your browsing experience
You may accept, refuse, or customize the use of cookies at any time via the cookie banner, which appears at the bottom of the page during your first visit.
7. Your Rights
In accordance with applicable data protection laws, you have the following rights:
– Right of access to your personal data
– Right to rectification
– Right to erasure
– Right to object to processing
– Right to data portability
– Right to restriction of processing
To exercise your rights, you can contact us at: contact@lamaisondesvosges.com
We are committed to responding within 30 days.
8. Data Security
We take all necessary steps to ensure the security of your data:
– Secure connection via HTTPS protocol
– Regular website backups
– Restricted access to collected data
9. Changes to This Policy
This privacy policy may be updated at any time, especially to comply with legal, regulatory, or technical changes.
Last updated: June 2, 2025